I had made monthly automatic fixed count EFT money across the first year of financing

The allegations made in these complaints are unverified, are not necessarily affiliate of all consumers’ experiences with Advantage, and will get consist of dated suggestions (about rates, bonus offers, etc.).

Inside the XX/XX/XXXX, We received an alert of my personal credit monitoring service you to my personal student loan equilibrium had enhanced

“I have a repayment bundle actually have an income passionate percentage that has been install owing to KHESLC, they withdraw XXXX from my personal family savings thirty day period and put it when you look at the account number XXXX and this continues on everything day possesses once the XXXX off XXXX this letter I simply obtained XX/XX/XXXX and so i must not be within the default XXXX XXXX”

“I have a consolidated student load balance that was refinanced in early XXXX with Kentucky Higher Education Student Loan Corporation. In XX/XX/XXXX and again in XX/XX/XXXX I made extra one time payments through the KHESLC online payment system with the intent of accelerating the payback of the loan balance. I logged into the KHESLC web portal to determine what caused my balance to increase, and was surprised to learn that now EFT payment had been made in XX/XX/XXXX, XX/XX/XXXX, or XX/XX/XXXX. I contacted KHESLC on XX/XX/XXXX. I was informed by XXXX that when you make a one time payment online, EFT is temporarily suspended and your due date is pushed out equivalent to the number of monthly payments the one time payment would have covered automatically. The only way to prevent that and continue with the scheduled EFT payments and https://paydayloansindiana.org/cities/winchester/ make a one time payment is to either email or call into a servicing specialist first. I was informed I accepted this practice by signing up for EFT payments 14 months ago, and was also denied my request to have the payment I made back in XX/XX/XXXX and XX/XX/XXXX retroactively applied to the monthly statement balances and accrued interest credited. I also requested and was denied an escalation to a manager or supervisor to review. At no time during the online payment process was I made aware the one time payment would pause my monthly scheduled EFT payments, or given the option to choose whether or not I wished to pause or continue those payments. If desired, it would have been very easy for KHESLC to make me aware with a pop up or acknowledgement at the time of payment so I could take appropriate action to ensure my regularly scheduled EFT payments continued. I believe this to be a predatory lending tactic whereby KHESLC is able to increase accrued interest on the loan without the knowledge or intent of the borrower, in an effort to increase their profit. As a result I lost over of what should have been a payment on loan principle to interest. If not outright illegal, this practice is clearly unethical.”

Remember that a loan provider that have a big clients could be so you can have increased number of issues when compared to quicker loan providers

“We first started finding phone calls regarding Kentucky advanced schooling after my father died in the XX/XX/XXXX. I averted the fresh phone calls initially however felt like I desired to wash right up my personal borrowing and so i replied the telephone. I assumed because of my mood immediately after my dad introduced, it was the loan I had years and years before. We even set upwards payment preparations into the college or university so i could pay-off hello. Well once i was bringing better on the my credit history seeking to to locate something fixed I observed other fake pastime on my credit file. Such as for instance that have two other social security quantity about my personal membership. Also another profile that were perhaps not exploit and also have because come got rid of as i see my personal credit file We seen the school that i to start with had the borrowed funds is on there together with membership closed. Whilst I’m deciding on this Kentucky advanced schooling it shows I have actually generated repayments that i had not early in the day. It suggests I’d the borrowed funds in XXXX and i did perhaps not get financing out-of one university for the XXXX. We debated it back at my credit report and because I had finalized an agreement they asserted that it actually was legitimate. In addition achieved out over the institution if in case they ultimately named me personally back, I experienced a long conversation that have hi girls regarding the my account I asked her to deliver me personally the first data of the financing in which I’d very first already been the loan toward providers. We still have not gotten you to definitely documentation thru current email address. She and proceeded as well as on in the all the processes We would have to go through, which often, We informed her which was maybe not my personal financing. I am not saying gonna shell out financing that isn’t exploit I’m following through. We called and you can spoke which have a lady toward borrowing from the bank agency just who added us to reach out to you guys. Please help me with this specific count since it is planning to end me off getting my stimuli otherwise anything else that can are from the government like my tax come back, ect. Really don’t are obligated to pay so it financing, and i is also install a duplicate regarding dos away from my personal credit profile. You might observe that I did not make this financing and also have come across other fake hobby which was for the my personal account. Thanks for your time and I hope so you can hear right back as soon as possible.”